BPO and Contact Centre Jobs in Jamaica

BPOjobs.com.jm is connecting the BPO and Contact Centre Industry in Jamaica.

Welcome to BPOjobs.com.jm, a job board specifically designed to bring those people working in the Jamaican BPO sector together with new employers and fresh, career developing opportunities. 

Whether you are working as an Agent, or in one of the other disciplines in the Jamaican BPO sector, such as Quality Analytics, Quality Management, Training and Development, Operations Management, Workforce Management, E-Learning, Finance, Human Resources, or at Executive level, BPOjobs.com.jm aim to provide you with opportunities to grow and develop your career. 

Register your profile to search the latest Jamaican BPO sector jobs and receive relevant Jamaican BPO job alerts by email.

Looking to hire Jamaican BPO sector professionals?  If you are an employer who is operating in the Jamaican BPO sector and you require additional staff, or if you're setting up a Jamaican BPO operation from scratch, please sign up to advertise your vacancies on BPOjobs.com.jm and reach Jamaican BPO professionals who are interested in your job opportunities.  . 

Featured Jobs

Experienced Sales Agents - Montego Bay
Coconut Drive, Montego Bay N/A (per year)

Latest BPO Jobs in Jamaica

Inbound Call Center Sales Expert
Montego Bay Freezone N/A (per month)
Loss Prevention and Security Coordinator
Annotto Bay N/A (per year)
IT Specialist
Annotto Bay N/A (per year)
Human Resource Coordinator - MBJ
Montego Bay N/A (per year)
Accounting Assistant
Montego Bay N/A (per year)
Trainer-Montego Bay
Montego Bay N/A (per month)
Technical Support/Customer Service-Kingston
New Kingston N/A (per month)
US Human Resource Coordinator-MBJ
Montego Bay N/A (per month)
Quality Assurance Analyst-Montego Bay
Montego Bay N/A (per year)
Chat Agent-Montego Bay
Montego Bay N/A (per year)


BPO Jobs and the BPO Sector in Jamaica

Over the last decade, Jamaica has seen robust growth in the Business Process Outsourcing sector, with many English speaking companies choosing Jamaica as a hub for their customer contact and process outsourcing operations. It is estimated that, as at the end of 2018, there are as many as 25,000 people working in jobs BPO sector in Jamaica. 

Why is the Jamaican BPO sector growing and becoming a popular career choice for graduates and other workers in Jamaica? 
There are many reasons usually given for this, however the Jamaican government has been keen to support investment in the economy for some time, and this, combined with a well educated, well spoken, aspirational workforce, operating in the same time zone as many other English speaking countries, makes Jamaica the ideal base for BPO operations. 

In addition, some speculate that Jamaica's history in tourism means that there is a unique culture of customer service in Jamaica, and many experienced people who are keen to leave other industries to take up roles in the Jamaican BPO sector. 

The Jamaican BPO sector has an excellent record for training new entrants to the industry - often contact centre agents - and developing them into niche specialists and further supporting them as their careers grow. Many senor Managers in the Jamaican BPO sector started out as agents with no experience. 

BPOJobs.com.jm is the only career job board operating specifically in just the Jamaican BPO sector.  If you’re looking for a new job or a career move in the Jamaican BPO sector, then please register with us and take a look at our vacancies today.